Sync folders pro icloud12/4/2023 ![]() ![]() It does count against your storage and can potentially eat up a lot of it. If you are on Apple's free 5GB iCloud Storage plan and have no intention of upgrading, you probably shouldn't turn on Desktop & Documents Folders syncing in iCloud. Please contact our support through the app Settings.You can't choose Desktop OR Documents folders so consider how much space both will use in your iCloud storage. Some users report they were able to troubleshoot a device by uninstalling and reinstalling SwiftScan for iOS. If the documents won't start to update after the reboot, you can try to reboot the device again. After the reboot, let a couple of moments pass before you confirm that the device is acting normal again. After the device has come back up, the documents start to update again, in most cases. If this happens to be the case, here's what you can do. the files won't upload their changes, nor will your device download changes you made on another device. Sometimes your files appear to be stuck, i.e. ICloud Documents Appear to Be Stuck or Hung If not, please check the settings for iCloud as described above. If you miss some documents in SwiftScan, please check if the missing documents are available on the iOS device via iCloud storage management: "Settings->iCloud->Storage->Manage Storage->SwiftScan." In case you see the missing documents there, please contact our support. For the time being, when you move a document into iCloud Drive on your Mac, please only store you documents inside the SwiftScan container. On iOS, SwiftScan can only access documents stored in the SwiftScan folder inside iCloud Drive. ICloud Documents Won't Appear on iCloud Devices The free plan only comes with 5 GB of total iCloud storage. When files are not uploaded to iCloud, ensure you have enough free space on iCloud.Ensure you are not behind a firewall that blocks incoming or outgoing iCloud traffic (also applies to utilities like Little Snitch, TCPBlock, etc…).Verify that the correct time is set on your device (incorrect time settings will cause iCloud to reject the connection).In the Sync Section, enable " iCloud Drive.".On the documents screen, press the gear icon (top right corner).On iOS, verify that SwiftScan uses iCloud:.Check the iCloud System Status page to learn of any iCloud service issues.After the shutdown, hold the power button again to start the device. iOS: Hold the power button (top edge) until the shutdown slider appears and slide it.Restart your device to relaunch the iCloud process on your device (sometimes it can get stuck):.You find this in the Settings app under iCloud → iCloud Drive. On iOS, you see a list of apps in the iCloud Drive settings. SwiftScan is allowed to save in iCloud Drive.You are connected to a WiFi network, and/or "Use Cellular Data," in the iCloud Drive settings, is enabled (this setting is iOS only).Verify that "iCloud Drive" is enabled in the iCloud settings.Make sure you are signed into the same iCloud account on all your devices.Make sure iCloud Drive Sync is enabled in SwiftScan.Afterward, just relog into your iCloud account again.Head into your device settings- > iCloud and tap S ign Out at the bottom.If you are uncomfortable with the steps described in this guide or they don't solve your problem, please contact our support through the app.Īs most syncing issues can be fixed with a simple relog, please try the following steps first: We created this guide to help troubleshoot these sorts of issues. Reported issues are related to missing iCloud Drive support in the app or iCloud unable to sync documents between devices. Some of our users encounter problems with iCloud Drive. This guide will take you through steps to troubleshoot general iCloud Drive Synchronisation problems with SwiftScan. ICloud Drive Synchronisation in SwiftScan ![]()
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